Same story as most others. I did the 70/30 split and started in Nov 2024. The store seemed to ramp up slow and never hit the milestones they promised, but it was at least working. Then all sales stopped in November 2025 where they said they were having issues with their "back end team" and working to resolve it. They would not provide anymore detail as to what that meant and did not give me any updates. I had to constantly reach out to get a response. I then got introduced to a different "account manager" who said the manager I was working with "Cris" had left the company. I got on a call with the new "account manager" who said RUA handed over 70 of their customer stores to his business to run, and he's located in India. He told me a different story as to why they gave him the accounts to manage which did not match what RUA said. I can't get a hold of anyone from RUA and it looks like their website is no longer working. My store is back up and running, but I have no clue on if this new company that is now managing my store is or will honor the profit split I paid "got scammed" for. I'm happy to join a class action lawsuit, but I imagine all of the clowns are long gone. I have no idea what's going to happen now with this new "company" managing my store. Like most things that sound too good to be true, it was too good to be true and now I'm kicking myself for liquidating my 401K to pay these assholes.
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