This is my 5th withdrawal request on Rise using the same bank, but the funds have not been credited until now, even though the previous 4 withdrawals were sent and credited to my bank within just 15-60 minutes after the request.
Feb Fri 13, 2026 : I requested a withdrawal from my Rise account in the morning, U.S. time, but one business day has passed, and no funds have reached my bank in Indonesia (even though it always worked smoothly before and received within 15-60 minutes).
Feb Sat 14, 2026 : I contacted them to ask why my money hadn't been sent, and the customer support only gave a generic response, saying that it supposedly takes 1 business day to be processed on their end and up to 2-3 business days to be processed by the customer's bank.
Feb Mon 16, 2026 : I contacted them again to ask for clarification, but I received a generic response like on February 14. This was the second time, and I understand it might take time from their side. However, what I requested was a status update on the current situation, but there was no straightforward answer.
Feb Wed 18, 2026 : I am now contacting them again, and currently, I am connected with a new support representative named Danny. He mentioned that there will no longer be any generic responses, and he has taken the initiative to escalate my issue to their financial team. I appreciate that effort, however, unfortunately, my request to convert the conversation into a ticket (so I can track the status of the issue via email) was not fulfilled. As a result, I am unable to monitor the progress of my issue.
Feb Thu 19, 2026 : There is still no clarity on what the issue is causing this delay, no clarity from customer support, no clarity from their financial team, no clarity on when this problem can be addressed or resolved. Moreover, I still cannot track the status of this issue up until now because the conversation has not been converted into a ticket, the only way to track it, is to open a live chat over and over
Feb Fri 20, 2026 : There is no clarity from their financial team regarding the issue.
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