SCAM!!!! AVOID THIS COMPANY!!!!! If I could give this shop 0 stars I would. The first red flag was that the sofa arrived 3 months late! I was in contact with Emily and a warehouse manager. The sofa arrived and was the wrong colour (I ordered black the sofa that came was grey) and also the wrong material (website listed suede, the material is a cheap felt) not to mention the sofa is as hard as stone, not comfortable at all. I contacted EMILY immediately who said it was a custom item and nothing could be done despite it stating in their terms and conditions that if the item is WRONG a refund is due. I then contacted the warehouse manager over text, who dragged me around in circles for over a month. In the final correspondence I confronted him and said I am sure Emily is AI and after that day (30/01/26) he has stopped answering my messages and calls. Money and time wasted. DO NOT ORDER!!!!
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