ritconcept.com

2.6
2.6 Based on 45 reviews

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Average Rating

2.6

/
5

45 Reviews

5 Star
38%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
58%

All Reviews

Filter Reviews

Review Time

Nico
I've been using the sofa daily and the seating remains comfortable and supportive. The cushions have

I've been using the sofa daily and the seating remains comfortable and supportive. The cushions haven't lost shape and the fabric still looks tidy after regular use. It feels designed for everyday living rather than just for appearance.

5
Date of experience: Feb 17, 2026
Alishba Asghar
SCAM!!!

SCAM!!!! AVOID THIS COMPANY!!!!! If I could give this shop 0 stars I would. The first red flag was that the sofa arrived 3 months late! I was in contact with Emily and a warehouse manager. The sofa arrived and was the wrong colour (I ordered black the sofa that came was grey) and also the wrong material (website listed suede, the material is a cheap felt) not to mention the sofa is as hard as stone, not comfortable at all. I contacted EMILY immediately who said it was a custom item and nothing could be done despite it stating in their terms and conditions that if the item is WRONG a refund is due. I then contacted the warehouse manager over text, who dragged me around in circles for over a month. In the final correspondence I confronted him and said I am sure Emily is AI and after that day (30/01/26) he has stopped answering my messages and calls. Money and time wasted. DO NOT ORDER!!!!

1
Date of experience: Feb 12, 2026
Jana Eriksen
Scam! Criminals! Awful

This brand and its customer service are criminals. I have been waiting for my item for 4 months and they keep lying about my refund.Absolutely insane. Please avoid at all costs!And do report them to the trading authorities. I really don’t understand how come they still trade in the uk.

1
Date of experience: Feb 02, 2026
Bodycheetah
Timewasters - very misleading website

Website quoted delivery in two days. Paid in full and then received an email that delivery would actually be 9-11 weeks. Now trying to get a refundAlso the website shows how many people are supposedly viewing what you're looking at. I've checked the code and it's a fake random number between 1 and 10 that's updated every 3 seconds. Maybe something for trading standards to look at?

2
Date of experience: Jan 18, 2026
Neil Pownall
Delivery Dates Misleading

Website isn't truthful about the furniture delivery. Took my money and then can't deliver the item as promised. For the chair I want their website still says:-'Order with our fastest delivery method in the next 18 hours 19 minutes to get it by Sunday, 25/01/2026'Delivery is over 8 weeks which they tell you after they have your money

1
Date of experience: Jan 17, 2026
Nico
I've been using the sofa daily and the…

I've been using the sofa daily and the seating remains comfortable and supportive. The cushions haven't lost shape and the fabric still looks tidy after regular use. It feels designed for everyday living rather than just for appearance.

5
Date of experience: Dec 23, 2025
Irene Railey
What stood out to me was the build…

What stood out to me was the build quality. The materials feel durable and the joints are well finished, especially compared to similar pieces I've seen at a similar price point. The design is simple but thoughtful, which makes it easy to match with other furniture in the room.

4
Date of experience: Dec 23, 2025
Umberto Vitali
The design is understated but…

The design is understated but thoughtful. Small details like edge finishes and surface texture make the piece feel considered. It blends easily with other furniture without drawing unnecessary attention, which works well in a modern interior.

5
Date of experience: Dec 22, 2025
Deborah Watson
One star is too much

One star is too much . Scam

1
Date of experience: Dec 20, 2025
Emma
This website is a scam

This website is a scam, the pictures do not match the reality

1
Date of experience: Dec 14, 2025

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