Everything from purchase to delivery, setup has been outstanding! I'm a 65 year old male, I have been a gym rat for decades. I've had the privilege to have friends who are/were world class athletes (bodybuilding/powerlifting) and have trained at gyms around the world. I've been building my home gym for quite some time. The RITFIT Leg Press/Hack Squat machine was the last missing piece of equipment I needed. I do have a vertical leg press but needed a little bit more. The RITFIT Gazelle arrived with some damage to the cardboard shipping boxes (not surprising). Inside the boxes the pieces were well protected and packed. Someone put some thought into the packaging process. It took me about 5 hours (leisurely) to unpack, move parts from my garage to my basement man cave/gym, and build the machine. Between the manual (one of the best I've seen) and on-line installation video, it was a breeze to assemble. All the pieces arrived without damage (no scratches/scapes). Two pieces were slightly bent, but when put together with the bolts/nuts and a bit of torque, the pieces formed together perfectly. This was the last piece of equipment I needed to complete my home gym. Form, fit, function and use/movement are exceptional, especially for the price point. Is it "Commercial" build quality, no. But for the home gym it is above reproach! Well done RITFIT.
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