I registered at a casino on January 6th. On January 8, I made my first deposit, but unfortunately lost it quickly. Trying my luck again, I deposited $25 and was able to win, eventually reaching a balance of $250. I decided to withdraw this amount, having played only with my own money and without any bonuses. However, my withdrawal request was rejected due to claims of multiple accounts associated with the same IP address, which the casino takes seriously for security reasons. They stated that withdrawals could be denied if multiple accounts are detected. Despite this, they offered to refund my recent deposit of $25.69 to my account. I find this accusation unfounded and am frustrated, as I only have one account and always play honestly without bonuses to avoid withdrawal issues. I use a private internet connection and have never connected to public Wi-Fi. I am willing to undergo verification, but they haven't asked for it, and it feels like my concerns are being ignored. I question the validity of their claims and would like them to provide evidence of any supposed connections to other accounts. Additionally, I am not receiving replies to my emails, which adds to my disappointment.
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