We DO NOT recommend River. Usual thing, they have your money and then you are of no interest to them. Within days of our purchase the fridge broke. They told us (we didn’t ask) that they would replace the fridge. They ordered one, we drive from North Wales to Sutton, to find it didn’t fit. Over 12 months later, we have never received a fridge. They were to replace our floor and it was booked in several times and we stayed for over a month on campsites near their Stratford site but they failed to find the material or an engineer to sort the problem. Their communication is non existence. Luckily we kept every conversation and email documented. They lied constantly, contradicted each other and criticised each other - obviously VERY unprofessional. We really wished we’d never dealt with them!!!! They don’t deserve 1 star!!
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