I purchased the office chair from the main website due to a good price. While waiting for shipping, I found many reports labeling the company as a scam, which made me anxious. I contacted support, but their responses were slow and sometimes poorly translated. Ultimately, I went through with the purchase and I'm pleased I did. The chair arrived complete, with good quality. It matches the description and I've had no issues after a week of use. The only downside is that customer service response times aren't as advertised, but the product itself has been solid for me.
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