rivexo.co.uk

2.6
2.6 Based on 14 reviews

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Average Rating

2.6

/
5

14 Reviews

5 Star
27%
4 Star
13%
3 Star
0%
2 Star
7%
1 Star
53%

All Reviews

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Review Time

Nick Lewis
Don't buy from this company unless you enjoy stress. I bought a chair from then in January 2026. I w

Don't buy from this company unless you enjoy stress. I bought a chair from then in January 2026. I waited around two weeks. When the chair arrived I noticed it had broken parts. Cleary the packaging was very poor and the several people that had handled it probably all the way from China didn't care. I took photos for customer service as advised & emailed them over to Rivexo. They will reply but not for 24 hours. They must be in another country. When they reply it's like the replies are from a robot. There is no support telephone number on the website. Eventually I had the part replaced only to find when I started to put the chair together, I found another broken part. Rivexo tried to blame me for not checking the whole chair the first time. I didn't do that as I naively assumed I could have returned the chair for a full refund or a replacement. They have a 14 day full refund policy if you read the small print. I asked for refund because it was taking so long to communicate with them (Robot) and to get new parts. After a period of around 3 weeks I eventually got the chair together. FYI it cost £159.00
They didn’t refuse to give me a full refund they simply ignored my request and insisted on sending spares. All in all next time I won’t buy from a website that hasn’t got a support telephone number with at least a Human to talk to. Rivexo are simply people that buy shit from China hike the price & sell it on. It’s been going on for Hundreds of year. I sell a skill and feel very proud of it.

1
Date of experience: Mar 02, 2026
Jim Rogers
Great Orbital Sander for Renovation Projects

I purchased this Orbital Sander for a renovation project two months back. It sands evenly without creating swirl marks and has a sturdy build. No loose components. The seller responded promptly to my inquiry about sandpaper grit. A reliable tool.

5
Date of experience: Jan 08, 2026
Clark H.
WARNING: Avoid This Seller

Purchased a dehumidifier for £118, but it is ineffective and seems worth only £20. When I attempted to return it to the specified UK office, I was instructed to send it back to China and cover all fees, plus a 15% return charge. I was even offered a 3% refund instead. This company is fraudulent; do not buy from them.

1
Date of experience: Jan 02, 2026
Collin B.
Comfortable Gaming Chair with Minor Flaw

I've been using this gaming chair for about a month. It's comfortable for both work and gaming, but I must mention that the armrest padding is insufficient. My elbows start to ache after sitting for over 5 hours. It could use more cushioning, but overall, it's fine.

4
Date of experience: Dec 28, 2025
Beware of Scammers

Please be cautious; this company engages in deceptive practices. Everything on their site is priced below £100, avoiding bank alerts during purchases. Ignore the bot comments claiming 5-star service; they are scammers.

1
Date of experience: Dec 20, 2025
Ted R.
Concerning Business Practices

The company provided inadequate responses when I tried to cancel an erroneous order. I attempted to cancel on the same day, but the replies felt automated. After numerous emails, I received a partial refund with a 15% cancellation fee, which I dispute. The site appears dubious, with consistent chair availability regardless of color. I discovered this company through a questionable review site that led to unrelated information. It seems to be registered at a London flat.

1
Date of experience: Dec 15, 2025
Val Hughes
Impressive 4D 16-Line Laser Level

I've been using this 4D 16-line laser level on-site all week. Typically, these devices lose clarity at a distance, but the lines remain sharp here. The 4D feature is a significant time saver for my layout tasks.

5
Date of experience: Dec 14, 2025
Shania Barnes
Decent Office Chair with Some Concerns

I purchased the office chair from the main website due to a good price. While waiting for shipping, I found many reports labeling the company as a scam, which made me anxious. I contacted support, but their responses were slow and sometimes poorly translated. Ultimately, I went through with the purchase and I'm pleased I did. The chair arrived complete, with good quality. It matches the description and I've had no issues after a week of use. The only downside is that customer service response times aren't as advertised, but the product itself has been solid for me.

4
Date of experience: Dec 12, 2025
Beatrice Price
Excellent Orbital Sander for Renovation Work

I bought this Orbital Sander for a renovation project two months ago. It sands smoothly without leaving swirl marks and feels well-constructed. There are no rattling parts. The seller was very quick to respond when I inquired about sandpaper grit. A dependable tool.

5
Date of experience: Dec 11, 2025
Jay Price
Disappointing Chair Quality

The chair seems like a £30 product. It arrived looking as if it had been mishandled, with broken brackets and bent, ripped parts. Their response was that an engineer deemed it acceptable, which is laughable. I recommend steering clear of this seller.

1
Date of experience: Dec 08, 2025

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