Review Time
Don't buy from this company unless you enjoy stress. I bought a chair from then in January 2026. I waited around two weeks. When the chair arrived I noticed it had broken parts. Cleary the packaging was very poor and the several people that had handled it probably all the way from China didn't care. I took photos for customer service as advised & emailed them over to Rivexo. They will reply but not for 24 hours. They must be in another country. When they reply it's like the replies are from a robot. There is no support telephone number on the website. Eventually I had the part replaced only to find when I started to put the chair together, I found another broken part. Rivexo tried to blame me for not checking the whole chair the first time. I didn't do that as I naively assumed I could have returned the chair for a full refund or a replacement. They have a 14 day full refund policy if you read the small print. I asked for refund because it was taking so long to communicate with them (Robot) and to get new parts. After a period of around 3 weeks I eventually got the chair together. FYI it cost £159.00
They didn’t refuse to give me a full refund they simply ignored my request and insisted on sending spares. All in all next time I won’t buy from a website that hasn’t got a support telephone number with at least a Human to talk to. Rivexo are simply people that buy shit from China hike the price & sell it on. It’s been going on for Hundreds of year. I sell a skill and feel very proud of it.
I purchased this Orbital Sander for a renovation project two months back. It sands evenly without creating swirl marks and has a sturdy build. No loose components. The seller responded promptly to my inquiry about sandpaper grit. A reliable tool.
Purchased a dehumidifier for £118, but it is ineffective and seems worth only £20. When I attempted to return it to the specified UK office, I was instructed to send it back to China and cover all fees, plus a 15% return charge. I was even offered a 3% refund instead. This company is fraudulent; do not buy from them.
I've been using this gaming chair for about a month. It's comfortable for both work and gaming, but I must mention that the armrest padding is insufficient. My elbows start to ache after sitting for over 5 hours. It could use more cushioning, but overall, it's fine.
The company provided inadequate responses when I tried to cancel an erroneous order. I attempted to cancel on the same day, but the replies felt automated. After numerous emails, I received a partial refund with a 15% cancellation fee, which I dispute. The site appears dubious, with consistent chair availability regardless of color. I discovered this company through a questionable review site that led to unrelated information. It seems to be registered at a London flat.
I purchased the office chair from the main website due to a good price. While waiting for shipping, I found many reports labeling the company as a scam, which made me anxious. I contacted support, but their responses were slow and sometimes poorly translated. Ultimately, I went through with the purchase and I'm pleased I did. The chair arrived complete, with good quality. It matches the description and I've had no issues after a week of use. The only downside is that customer service response times aren't as advertised, but the product itself has been solid for me.
I bought this Orbital Sander for a renovation project two months ago. It sands smoothly without leaving swirl marks and feels well-constructed. There are no rattling parts. The seller was very quick to respond when I inquired about sandpaper grit. A dependable tool.
The chair seems like a £30 product. It arrived looking as if it had been mishandled, with broken brackets and bent, ripped parts. Their response was that an engineer deemed it acceptable, which is laughable. I recommend steering clear of this seller.
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