It took two weeks to receive my safety boots, and they are uncomfortable despite being advertised as wide fit. When I requested a refund, I was repeatedly denied, with an arrogant representative stating that sale items aren’t eligible. After consulting with consumer advice, I learned I am legally entitled to a refund within the cooling-off period. I have reported the company to the appropriate authorities and will pursue my options. I urge others in a similar situation to take action.
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