rixos.com

3.3
3.3 Based on 77 reviews

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Herjinder Chumber
Rixos Abu Dhabi/ massive change

Rixos Abu Dhabi, stayed in this when it first opened 7 years ago and it was amazing it was definitely 5*.So we went back in November 17th for my 60th birthday with my wife and 6 family members, so we had 4 rooms and spend £17000 on the trip.We got there about 10.30ish and were told no rooms where ready at all which was so unusual for this part of the world, I’ve been going Dubai for the last 20 years every year never had this issue anyway 3 o’clock comes & 1 room is ready and then didn’t the other pass check in time which even had to keep asking.Suited staff were all terrible and not polite at all a massive difference from my first visit, if I’m honest I could write so much more and not a lot would be good, but I would like to say the bar staff, cleaners, pool bar staff and any staff that were not wearing suits were brilliant, food was ok

3
Date of experience: Nov 17, 2025

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