rixos.com

3.3
3.3 Based on 77 reviews

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Benson Howard
One of the worst so-called 5-star hotels

We had one of the worst experiences at this so-called 5-star hotel. We checked in after our wedding and were given a 'sea view' room that smelled bad, was old, and had a noisy broken AC. We had to change rooms, and rather than a proper solution, we were given two single beds pushed together. The beach situation was poor; if you didn't wake up early, you couldn't find a sunbed. The service was mediocre, drinks were overpriced and watered down, and Wi-Fi barely worked. Everything felt overpriced for what we received. Having stayed at many true five-star hotels worldwide, this place does not compare. We will never return.

1
Date of experience: Aug 16, 2025

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