My grandparents went on to the flight and people wanted to switch with them because they had a special extra paid seat and they paid for extra wheelchair and stuff and the service was terrible they put them into the wheelchairs and left them alone and a guy helped them halfway and they came out pushing their heavy bags without anyone helping them and they came out and the person who helped them only did that because my grandma kept screaming on how they left them alone and my grandma asked the flight attendant for water and she wouldn’t bring it for her.
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