roa-hiking.com

1.8
1.8 Based on 31 reviews

A hybrid attitude towards the landscape. ROA is an Italian shoe brand founded in 2015. Explicitly referencing the latest innovations from the world of technical outdoors-wear, ROA employs crossover, experimental techniques to shape a product that reflects...

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Jerome
Appalling quality - avoid this brand!

I’ve been buying Roa shoes for many years and recently (the last two or three years) the quality has fallen off a cliff edge. I’ve had to send back one pair of poorly constructed shoes - they lasted a week before parts became unglued and flapped open. I’m about to send back another pair (recently bought but a different model) due to the main material tearing, as well as the now customary ungluing of some parts. It seems to me that they’re main focus now is on social media influence and a memorable/memeable look, whilst the construction techniques and material choices only enable the shoes (and garments too judging by other people’s reviews) to last for a couple of weeks before coming apart. I can’t begin to imagine how many complaints and requests for returns they are dealing with - maybe that’s why so many reviewers are pointing to being ghosted by customer service. Shoes should be made to last; if not decades then at least years. And certainly for the prices they’re asking for - which have, of course, gone up and up and up in the years I’ve been buying them. As I said at the beginning, I’ve experienced Roa shoes before the fall in quality, and they used to be my favourite shoes - I must’ve bought 6 or 7 pairs by now. Whether it’s Covid related economising or just a design team obsessed with branding and not actual shoe/garment construction, or whatever, it’s no excuse to sell products that are of patently shoddy quality. Shoes (especially “hiking” shoes, which is their brand) should be durable and be able to withstand several years of use and abuse.Shame on you Roa. To any reading this, avoid this brand like the plague.

1
Date of experience: Mar 29, 2023

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Business Details

  • A hybrid attitude towards the landscape. ROA is an Italian shoe brand founded in 2015. Explicitly referencing the latest innovations from the world of technical outdoors-wear, ROA employs crossover, experimental techniques to shape a product that reflects a hybrid attitude towards the landscapes. ROA takes the sportswear attitude and applies it to outdoors footwear. The brand exalts the values of functionality through the use of avant-garde materials and construction techniques of performance derivation.See more

  • email info@roa-hiking.com
  • language https://roa-hiking.com

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