roa-hiking.com

Disappointing Quality of the Shoes

After seeing numerous posts about the poor quality, I chose to purchase a pair of shoes through a platform. Unfortunately, after just a few light uses in the city, the glue began to deteriorate. While I appreciate the design, the quality is unacceptable for such a high price. They offered a refund but did not provide an option for a replacement. I even had to take a newly bought shoe to a repair shop to fix it. Take my advice and avoid buying these shoes. I had a positive experience with a jacket from them last year, indicating that the issue is specific to the shoes. It's disappointing, as I really like the design. I feel compelled to caution others about the poor quality. It's unfortunate but true.

Date of experience: Jan 14, 2026

Katharina: Disappointing Quality

After seeing many reviews about the poor quality of certain shoes, I decided to purchase a pair of Katharina shoes through a retailer. Unfortunately, after only a few light uses in the city, the glue began to fail. I love the design, but the quality doesn't match the high price. They offered a refund, but not an exchange for a better pair. I even had to take a newly bought hiking shoe to a repair shop for gluing. Learn from my experience and avoid these shoes. I previously bought a jacket from them, and it was fine, so it seems the issue is only with the shoes. It's disappointing, as I appreciate the design. I feel compelled to warn others about the quality.

Date of experience: Jan 14, 2026

Terrible Quality

I love the shoes, but the quality is shockingly bad. They completely fell apart after less than six months, and I only wore them a couple of times each month. Don't waste your money; it's like throwing £239 down the drain.

Date of experience: Dec 02, 2025

Stylish but Poor Quality

I bought a pair of boots marketed as technical hiking footwear, but after minimal use in the city, the fabric inside the heel of one boot wore through, and the rubber edging is peeling off. Given the high price and limited use, I'm extremely disappointed. They are now nearly unwearable without repairs. I contacted customer service, but they shifted responsibility to the retailer, who has ignored my emails. It's disheartening because I thought I was investing in quality.

Date of experience: Oct 19, 2025

Disappointing Experience with Quality and Service

I purchased a pair of shoes from a retailer and wanted to return them, but received no response to my request. I ended up wearing them once, and after only a short hike, the sole started to detach. For such an expensive item, this is unacceptable. Both the retailer and the brand provided no helpful customer service or accountability. Overall, overpriced shoes with poor quality and terrible support. I do not recommend them.

Date of experience: Aug 25, 2025

Quality is Lacking!

Date of experience: Aug 11, 2025

Fantastic Shorts!

I purchased a pair of shorts some time ago and waited to write a review until I had thoroughly tested them. I must say, they are among the best items in my wardrobe! The quality is exceptional. I will definitely buy from this brand again and plan to go directly to the source next time.

Date of experience: Aug 05, 2025

Low Quality After Minimal Use

Just two weeks after purchase, the shoes showed signs of wrinkling and deformation after only city wear. The company initially offered a mere 10% discount as compensation, which was later raised to 20% after my insistence. They refused any returns or refunds. These shoes are marketed as technical footwear but are of very low quality, resembling fashion shoes without real design standards.

Date of experience: Aug 01, 2025

High Price, Low Quality and Service

I recently bought a jacket from an authorized retailer and discovered a manufacturing defect: one pocket was stitched shut, rendering it unusable. For a brand that claims to be premium, this level of quality is unacceptable. To make matters worse, the brand declined to assist since the jacket was purchased through a retailer. Other outdoor brands, even more affordable ones, offer basic repairs or goodwill solutions for such defects. Great design, but poor quality control and disappointing customer service make me hesitant to buy from them again.

Date of experience: Jul 31, 2025

Disappointing Quality with Minimal Use

My shoes fell apart after very little use, which is frustrating for such an expensive item. I reached out for help, but they refused to take responsibility since I bought from a different retailer. At this price, I expected at least decent customer service, which I did not receive. Many people will tell you the quality does not meet the price.

Date of experience: Jun 02, 2025