I bought two pair of shoes I mid-November. Both pairs came apart on the front shoe after a couple of weeks. I contacted customer service, who after some back and forth, offered to repair both pairs, if I shipped them back. I shipped both pairs on the 8th of December. After no reply or anything, I wrote them on the 29th of December, to get an update. They got back on the 5th of January, that they were still working on the shoes. I wrote again to get an update on the 18th of January, again on the 23rd of Jan and again on the 25th of Jan. No answer. At this point I’m being ghosted by the company and I don’t have my shoes or the 612 euros that I paid for the shoes.
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A hybrid attitude towards the landscape. ROA is an Italian shoe brand founded in 2015. Explicitly referencing the latest innovations from the world of technical outdoors-wear, ROA employs crossover, experimental techniques to shape a product that reflects a hybrid attitude towards the landscapes. ROA takes the sportswear attitude and applies it to outdoors footwear. The brand exalts the values of functionality through the use of avant-garde materials and construction techniques of performance derivation.See more
