I was in contact with one of the customer service agents to help me resolve an issue of a damaged puffer jacket around before Christmas 2022, for a jacket that I've been using for a couple of days only, in average use, no extreme sports or skiing or snowboard or anything that would make the jacket to break. I was told that they would help me and figure out a solution to it since that fabric broke from putting soft gloves in a pocket shouldn't be happening. But I got ghosted and it's now been over 3 weeks since they got back to me, even though i sent multiple follow-up emails. It's really a bummer since i spent over 1000EUR on this jacket, i expected a better service for sure prestigious brand.
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A hybrid attitude towards the landscape. ROA is an Italian shoe brand founded in 2015. Explicitly referencing the latest innovations from the world of technical outdoors-wear, ROA employs crossover, experimental techniques to shape a product that reflects a hybrid attitude towards the landscapes. ROA takes the sportswear attitude and applies it to outdoors footwear. The brand exalts the values of functionality through the use of avant-garde materials and construction techniques of performance derivation.See more
