What a bunch of chancers this lot are, I feel aggrieved I have to give them a whole star!I would have given them half a star due to the fact they constantly fobbed me off politely at least!Constant porkies from the first minute, let me just check my drivers tracker to see how long he will take to be with you, 50 minutes, fair enough, hour and a half later I realised, he doesn’t have a tracker! He’s been subbed in, they’ve taken their commission in a form of a deposit and now my poor trucks in the hands of the gods!Communication was over WhatsApp, I say communication, more me chasing to find out if my truck was now being stripped down for parts and on its way to tilbury docks in a container ready for the foreign market!Communication from their side was mainly lies, and the occasional, had it been delivered yet sir?, well that tracker isn’t working very well is it!, but he did say sir every time which really comforted me.Any way, it didn’t get delivered to the garage as promised, had to beg the driver not to just drop it off somewhere local to the garage because he’d arrived after closing, he’d been told, several times what time they close, apparently that day they decided to close two hours early and I was gonna get charged extra to bring it back the next day. I was in constant contact with the garage, they wasn’t closed! Someone was telling a few porkies again!I’m still not sure what he was thinking, where he was gonna dump it and who he was gonna give they keys to, to be honest I don’t think he really cared, I think he was more worried about his night shift for Deliveroo!Two hours later I get another WhatsApp message, is it done sir?Bloody drivers tracker must have been playing up again!How the heck do I know, I’m not even sure I own a car anymore!Radio silence for another half a day, finally I get a call, I’m gonna be there in 30 minutes, here’s my bank details can you pay me!Think maybe with your track record I might just wait and see if there’s any chance you might actually deliver it first!Success, it finally arrives, he calls me three times in a minute and a half to check If I’ve paid him as he doesn’t trust road buddy as they’ve had their money already, he questions what they’ve been paid and how much they’ve said he will get paid, my god this man’s suddenly on the ball!Wish he’d have been so efficient and dedicated dropping my car off as he was investigating his employee and chasing his money.Needless to say, I will not be looking to go through that ordeal again and urge anyone thinking of using them to just try pushing your car to a garage, lot less painful I’d imagine!
Claim your business profile now and gain access to all features and respond to customer reviews.
Road Buddy is a company dedicated to delivering high-quality and professional service at the best rates possible to both private and commercial clients. The Road Buddy team has always provided 24-hour service for breakdown recovery, but we have since branched out to other services such as mobile tyres, car locksmith, and fuel drainage (for more information see the Our Services page). Our glowing 5-star reviews on Google prove the excellence of our services, expertise of our staff and rapid response times.
Our company is fully licensed and insured. Our fully-licensed status ensures that your vehicle will be treated with the best care, so you can rest assured in the service being provided.See more
