Review Time
NEVER, I repeat NEVER call this company when you need a tow service. They lied to me that a driver show up in 15minutes, and it took 1 hour 50 minutes for a driver to showing up. I had no choice to wait because, I was made to deposit online to book the tow truck
NEVER, I repeat NEVER call this company when you need a tow service. They lied to me that a driver show up in 15minutes, and it took 1 hour 50 minutes for a driver to showing up. I had no choice to wait because, I was made to deposit online to book the tow truck
Sunday afternoon problem. My car was stuck in mud and road buddy had people out for me in 30 minutes. They had the car out of the mud in no time. Irsam was excellent throughout the whole process. Great work guys.David nr Exeter
I contacted Road buddy for a quote for a replacement tyre and emergency call out. I was initially quoted £395 via WhatsApp message from ‘ready buddy’. After speaking to my husband, he asked me to get more quotes. I explained this clearly to the man on the phone.Instead of accepting that, he repeatedly asked what we wanted to pay and began lowering the price, first to £319 and then to £250, which made the original quote feel questionable. This was supposedly for a mid range tyre, while my husband had specifically asked me to get a Michelin. The man listed multiple brands but was not listening to what I was actually asking for.I politely said no thank you several times and tried to end the call, but he would not take no for an answer. Eventually, he became angry and said he was not sending anyone out because I was “bloody wasting his time.”If he had listened from the start and respected my decision, the call would have been much shorter. The aggressive tone and refusal to accept a polite no were completely unprofessional. Very disappointing experience from an angry little man
Please do not use this service!!!! We requested and paid extra to be recovered with a van 3x passengers with a child and paid extra for this. A recovery truck turned up with two seats telling my son to hide in the back of the van (on the truck) and not to use his phone to avoid the police seeing him and demanded more money. The customer service is appalling when complaining to get our deposit back and they avoid calling you back. It’s honestly a terrible service all round! The company blame subcontractors and say it’s not their fault despite the job being requested through them.
I can’t recommend MK PIT STOP LTD highly enough. After my tyre hit a pothole and needed urgent attention, they came out quickly and handled everything professionally from start to finish.I even accidentally gave them the wrong tyre size at first, but this wasn’t a problem at all. They were completely understanding and still came out the very next day with the correct size wheel. They arrived on time, worked efficiently, and got the job done at a very reasonable price.A special thank you to Asad – an excellent expert who was knowledgeable, helpful, and professional throughout. I really appreciate all his help.Brilliant service from start to finish. I wouldn’t hesitate to use them again!
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Road Buddy is a company dedicated to delivering high-quality and professional service at the best rates possible to both private and commercial clients. The Road Buddy team has always provided 24-hour service for breakdown recovery, but we have since branched out to other services such as mobile tyres, car locksmith, and fuel drainage (for more information see the Our Services page). Our glowing 5-star reviews on Google prove the excellence of our services, expertise of our staff and rapid response times.
Our company is fully licensed and insured. Our fully-licensed status ensures that your vehicle will be treated with the best care, so you can rest assured in the service being provided.See more
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