Terrible service. I paid for someone to come and tow my car at a specific time and gave 7 hours notice. They agreed to this time slot and took a 60 pounds deposit payment. Noone turned up to tow my car, I therefore contacted the company and they refused to help me. They said they would look into things and never got back to me. They did not provide me with the drivers number and therefore I was left waiting with my car.I was supposed to be taking my car to an appointment at webuyanycar but had to cancel the appointment.An hour and a half later the driver messaged me to say he would be 45 minutes late. I messaged to say the appointment time had been missed now and it was too late.The company are refusing to pay me back to my deposit even though I did not actually receive a service. The driver had actually informed the service to tell me he would be very very late due to certain circumstances but they did not pass this on.They have been hard to communicate with and I feel robbed. I advise people to never ever book through this company as they do not care for their customers and have taken my money without delivering or helping in anyway.An absolute shame.
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Road Buddy is a company dedicated to delivering high-quality and professional service at the best rates possible to both private and commercial clients. The Road Buddy team has always provided 24-hour service for breakdown recovery, but we have since branched out to other services such as mobile tyres, car locksmith, and fuel drainage (for more information see the Our Services page). Our glowing 5-star reviews on Google prove the excellence of our services, expertise of our staff and rapid response times.
Our company is fully licensed and insured. Our fully-licensed status ensures that your vehicle will be treated with the best care, so you can rest assured in the service being provided.See more
