I picked RoadRunner based on Trustpilot. Lesson learned. Don't rely on only one review site / search source.
Since agreeing to having my car shipped with them.
1. They bumped my "estimate" by 16 percent.
2. Their "continuous updates" is a one way year 2000 era dumb portal.
3. No way to communicate by Email. Calls only?!
4. Their site lists call in hours till 10PM EST. Nope. Now closed at 5:30.
5. Radio silence since my order was signed.
Regretting using them already.
Updates:
Funny, their response on Trustpilot was faster than I was able to reach them when doing normal business.
They canceled me rather than trying to fill my needs. So much for customer service.
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