CHEATS! NOT TO BE TRUSTED. Expect a 25% increase at the last minute. We had a quote to ship a pick-up truck. Heard nothing for several days. Then late in the day before we were moving they call to say they can have someone there that day BUT, the rate is going up 25%. They ask if I still wanted the truck picked up. I had no choice. I asked "do I have a choice?" to which they said 'NO'. With the increase, they went from being competitive to the most expensive option available. I would NEVER use them again and would tell anyone to STAY AWAY. UPDATE REPLY TO ROADRUNNR RESPONSE: We did NOT ask for a specific pick up date, we asked for the truck to be picked up by a date. As for the option to decline the rate increase, that is technically true. We could have moved and left the truck behind. So their reply to my asking if we had a choice and them saying 'NO' was accurate. We had no choice but to be fleeced!
Claim your business profile now and gain access to all features and respond to customer reviews.
