Overall it was pretty good.
Checking out the vehicle took a little longer than we would have liked as there was only one employee. There were 3-4 families checking in and he did a great job managing but from the customer standpoint, it took 3 times longer than we had planned. Staffing more folks on the rush hours would be helpful.
The van should have been cleaner on pick up. The fridge was dirty.
The check in process on the other end went well.
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roadsurfer is the world’s leading outdoor travel expert. Founded in Munich in 2016, the company offers an ideal solution for personalized road trips with its colorful campervans available for rental, subscription and sale – free, flexible, and independent at competitive prices.
roadsurfer’s core business—campervan rentals—operates at over 70 locations across 16 countries in Europe and North America, boasting a global fleet of nearly 8,000 vehicles, including models from VW, Mercedes-Benz, Ford, Westfalia, Knaus, and Bürstner. With the introduction of "roadsurfer spots," the leading app for road trip planning and unique camping spots, the company has evolved into a digital lifestyle travel brand in the rapidly expanding global outdoor travel market.See more