I had a very frustrating experience trying to arrange a long-term truck rental with Roam.
My initial inquiry was on March 25, and as of April 15, I still didn’t have clear answers despite multiple follow-ups. Response times were extremely slow — often 3 to 5 days — and I had to keep chasing them just to get basic information.
When I finally did hear back, I was told that even for a long-term rental, a credit check was required, which seemed unusual. On top of that, the pricing was significantly higher than expected, and they didn’t even have vehicles readily available. I was informed that once approved, they would go out and purchase a vehicle, and I would need to commit to a minimum 12-month term.
Overall, the process felt disorganized and not very transparent, which made it hard to move forward with confidence.
For comparison, I ended up looking into Budget’s long-term rental options, which were far more straightforward, reasonably priced, and professional.
Based on my experience, I would highly recommend exploring other options before considering Roam.
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Roam provides you the convenience and flexibility of a long term rental car, without any of the hassle or long-term commitments of leasing or ownership. Get a car on a monthly subscription with insurance, routine maintenance and roadside assistance included. Cancel anytime. Get your car delivered to your door. Experience the freedom of a car in your pocket! Previously known as Curbo, get ready to RoamSee more
