roandzo.com

4.5
4.5 Based on 41 reviews

...

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Alison Elliott
Charged again rather than refunded

I returned my items but unfortunately Ro&Zo has charged me again rather than refunded. I am hoping I hear from them tomorrow to refund my original payment and also the money that was taken instead of being refunded. Total £296 minus the delivery charge. I am very worried about this. I will give a better rating once this serious matter has been resolved.

3
Date of experience: Dec 15, 2025

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