If I could rate zero stars, I definitely would. We've encountered numerous issues (Lidar, mapping, docking, emptying, and sensor errors) with this device since purchase. After reporting these issues to the manufacturer, I followed their suggestions without success. We barely used it for more than six months, which was a nightmare. Even after taking it to an authorized repair center, it malfunctioned again within two weeks. I've sent a lot of documentation and emails over the past 18 months, all ignored. I was asked to email for follow-up, but I have no confidence in their willingness to resolve this. A lot of money wasted on a clearly faulty device. Consider a different brand to avoid the hassle.
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