I cannot recommend this brand due to my experience with their repair services and customer support. I initially sent my vacuum for not finding its dock. They claimed there was no issue with the vacuum but suggested I pay to replace the dock fan. After the unit was returned, it developed a new problem where it no longer empties properly. Despite sending it back multiple times, the same fault persisted, and I was told there was 'no issue.' Their support team often misreads information and suggests basic troubleshooting steps I've already tried. This has been a waste of my time and money. Even with clear evidence, they refuse to acknowledge the issue, instead suggesting unrelated faults. After spending money on their repairs, I'm left with a vacuum that doesn't work as promised and a company that won't support its service. Very disappointing after-sales service.
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