I hesitate to leave negative reviews as experiences vary, but my experience with this brand has been poor. I bought a model directly from them in December 2023. By mid-2025, it stopped functioning properly, and the repair center informed me it needed a new Lidar, costing almost half of what I paid for the unit. I reached out to customer service for feedback but received no response. The repair center insisted on returning the unit to me, so I inquired about recycling options, receiving only an acknowledgment without substantive follow-up. I will be avoiding this brand in the future.
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