Bought a lawn mowing robot November 12 that still hasn’t arrived. They send me a tracking number that is still pending today. After two weeks of continuously trying to get information and only their automated emails telling me the order is shipped, I tried calling their customer service number. All automated and no getting through to a real person at all. I then received an email from Paulo instead of the promised call back. “Paulo” informed me that the product was sold out when I ordered and they’re waiting for more stock from the supplier. That was 2 weeks ago and now I don’t get any responses anymore.
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