My experience in dealing with this company is the same as posted by others. And given that their long history of complete failure to meet their legal obligations with regards to Warranty repairs, it is disappointing that they have not been held to account by the relevant regulatory department.I happen to have a relative that lives in the same suburb as their service (haha) department. He is going to pay them a visit and demand return of my pool cleaner, even if still faulty.
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