Do not buy from this company, my mop part of the vacuum stopped working & I was advised that I need to replace all parts every 6 months, which is not clearly advertised upon purchasing the mop/vacuum. I have been dealing with them since July & I still do not have this resolved, as I need them to send out replacement Velcro as standard Velcro doesn't work due to getting wet & falling off. I have been advised that the delay in my response is due to a "first come first served basis" unfortunately ACCC will not do anything on an individual complaint. I wish I had never brought from this company.
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