My experience with both the Ultenic T10 and with Robot My Life has been nothing short of astonishingly bad. The first vac sent did not work, 2nd one sent worked for less than 10 runs, then eh customer service provided was so poor. just kept asking for videos and phots. We have finally lodged a QCAT claim to get a refund as they refused to refund us in breach of Australian consumer law and have them take this product back
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