Recently I had booked for Aqua guard service and the technician visited and did the service by changing the filters. It worked only that day of service and water was not filling from next day itself. I called the same technician to come and recheck but he said he met with accident and couldn't make it up. I called the customer care and informed to arrange someone but they used to connect to the same technician who had visited before and not ready to send others. This continued for 1 week same way and when I call the customer care the story was supposed to be explained to every representative who picks the call but no solution. The technician also doesn't pick my call but when redirected from customer care he used to pick and say he would arrange someone but until today no one has come to check. Very bad experience and I paid 5K for the service. Later I asked some other technician from a different company to come and check, he said that the filters added was local and there was blockage in the pipe mud was filled and that is why water was not filling. He said they need to replace all the filters. These people are not ready to refund my amount also.I would recommend not to book any service from this company. Very worst experience.
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RO Care India is a RO Water Purifier Servoce provider Company, established in the year 2003, We (RO CARE India) are one of the leading traders and suppliers of RO Water Purifier Systems, Water Heater and Water Treatment Products. Apart from this, We also provide Services, AMC, Maintenance & Installation to our valuable customers.
