rocareindia.com

1.8
1.8 Based on 36 reviews

RO Care India is a RO Water Purifier Servoce provider Company, established in the year 2003, We (RO CARE India) are one of the leading traders and suppliers of RO Water Purifier Systems, Water Heater and Water Treatment Products. Apart from this, We also...

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Average Rating

1.8

/
5

36 Reviews

5 Star
19%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
81%

All Reviews

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Thangpiang Doushel
I have booked for Vacuum cleaner repair. The customer support assured me that Technician would call

I have booked for Vacuum cleaner repair.
The customer support assured me that Technician would call me in an hour. But one hour waiting becomes one whole day wasting.

The customer.support team.only knows how to pick up calls promptly but their assuarance is just a lie.

1
Date of experience: Jan 25, 2026
Thangpiang Doushel
I have booked for Vacuum cleaner…

I have booked for Vacuum cleaner repair.The customer support assured me that Technician would call me in an hour. But one hour waiting becomes one whole day wasting.The customer.support team.only knows how to pick up calls promptly but their assuarance is just a lie.

1
Date of experience: Jan 24, 2026
ABDUL RASHEED
I have purchased annual maintenance…

I have purchased annual maintenance services in the month of September last year and the filter is broke i have been chasing Ashwini/ Anjali & prathibha, Altaf from December 6 i have Not received any service from them they are trying to fool around and let the time go…

1
Date of experience: Jan 20, 2026
Manoj
It has been a great experience with the…

It has been a great experience with the RO Care India team. I have been using their AMC services for my RO since 2010, and the service quality has always been reliable and professional. Highly satisfied.

5
Date of experience: Jan 14, 2026
Roopa Es
Recently I had booked for Aqua guard…

Recently I had booked for Aqua guard service and the technician visited and did the service by changing the filters. It worked only that day of service and water was not filling from next day itself. I called the same technician to come and recheck but he said he met with accident and couldn't make it up. I called the customer care and informed to arrange someone but they used to connect to the same technician who had visited before and not ready to send others. This continued for 1 week same way and when I call the customer care the story was supposed to be explained to every representative who picks the call but no solution. The technician also doesn't pick my call but when redirected from customer care he used to pick and say he would arrange someone but until today no one has come to check. Very bad experience and I paid 5K for the service. Later I asked some other technician from a different company to come and check, he said that the filters added was local and there was blockage in the pipe mud was filled and that is why water was not filling. He said they need to replace all the filters. These people are not ready to refund my amount also.I would recommend not to book any service from this company. Very worst experience.

1
Date of experience: Dec 28, 2025
sarika tammana
Fake filters and service also not good

I have booked a request for filters change on November 6th 2025, they has changed with local filters and charged 5800 overall. Where as the original charge of filters are 4500 . They have provided me fake bill saying that it is a company bill. Area managers are also not at all good. This is the waste service and completely fraud.

1
Date of experience: Dec 11, 2025
Rahul Sharma
They are Fraud

They are Fraud. They overcharge and then go underground. They don't install genuine parts.Never ever use their service.

1
Date of experience: Nov 29, 2025
Sumit
Genuine Service Even During Festivals – RO Care India Truly Cares

I usually don’t write reviews, but this experience with RO Care India truly deserves appreciation.It was just a day before Diwali, and my RO had suddenly stopped working. Every local technician I called either refused to come due to the festival rush or quoted unreasonable prices. My family was struggling because we rely completely on our purifier for clean drinking water, and with guests coming over, I was genuinely worried.That’s when I decided to contact RO Care India through their website. To my surprise, they responded immediately and arranged a certified technician within a few hours — and this was on Diwali eve, when most people were on leave.The technician arrived on time, was very polite, and explained everything before starting the repair. He not only fixed the issue professionally but also checked the filters, cleaned the unit, and made sure the water TDS levels were perfect before leaving. He even refused to take extra money despite working on a festival day — saying, “Sir, we care for your water, that’s our duty.” That really left an impression on me.Since then, I’ve renewed my AMC plan with them, and every service has been timely and professional. Their customer support is responsive, and I get regular reminders before every scheduled maintenance.It’s rare to find companies that value service over profit, but RO Care India truly does. I can confidently say they’re 100% genuine, transparent, and genuinely care about their customers — not just their business.Thank you, RO Care India, for saving our festival and ensuring pure water for my family when I needed it the most. 🙏

5
Date of experience: Nov 28, 2025
Sravyasree
Such a worst service every very very disappointed.

I had a very bad experience with this service. Due to an issue with our water purifier, we raised a request for repair. The technician visited and replaced some filters, charged us ₹5,700, but the issue still remained unresolved.We tried calling him multiple times, but he did not respond at all. We then reached out to customer support, but even they were unhelpful. We finally spoke to a higher authority, yet there was still no response or action taken.This kind of behavior is unacceptable. They are cheating customers by taking money without fixing the actual problem. I’m writing this review so no one else gets cheated the way we did.Highly NOT recommended. Avoid this service.

1
Date of experience: Nov 28, 2025
Jonathan Ramsell
WhatsApp from Ro Care India

I received a WhatsApp from this company with my booking.com booking details requesting I follow a link to re-enter my card details as there has been an issue with payment. I contacted the provider through booking.com who confirmed this was a scam attempt.

1
Date of experience: Nov 12, 2025

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Business Details

  • RO Care India is a RO Water Purifier Servoce provider Company, established in the year 2003, We (RO CARE India) are one of the leading traders and suppliers of RO Water Purifier Systems, Water Heater and Water Treatment Products. Apart from this, We also provide Services, AMC, Maintenance & Installation to our valuable customers.

  • email info@rocareindia.com
  • call 9311587744
  • language https://www.rocareindia.com

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