I had been satisfied with the previous model for a long time, but the new version has let me down. It lacks compatibility with older test strips, has no auto-off feature, and no rechargeable battery, making it neither user-friendly nor environmentally friendly. I reached out to customer support, but received only generic replies directing me to phone support, and my feedback on sustainability went unaddressed. It's disappointing that patient concerns seem to be overlooked, and environmental responsibility appears to have taken a backseat.
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