I wish I had a different story to share, but mine is much the same. I paid for a jukebox more than three years ago and have yet to receive it. Early on, there were occasional updates and reassurances, but those eventually stopped. Now, there’s complete silence—no responses, no refund, no delivery date. It’s frustrating to see a once-respected American brand fall into this kind of neglect. I’ll be reaching out to the BBB and legal channels next.
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