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I received my Rock-Ola White Bubbler Vinyl 45 Jukebox this weekend and could not be more pleased with the finished product! It is absolutely beautiful and everything I dreamed it would be. The owner personally delivered and installed the unit and troubleshooted a few things and showed us how to use it. The only thing that was disappointing is it took a year and 4 months to get delivery and I had to call to get updates frequently. The owners and employees are very nice though and a pleasure to work with. If they had been up front about the timeframe my expectations would have been set. It was absolutely worth the wait and I know if I have any trouble with it they will be available to help. I hope this little company thrives because their jukeboxes are really great!
I received my Rock-Ola White Bubbler Vinyl 45 Jukebox this weekend and could not be more pleased with the finished product! It is absolutely beautiful and everything I dreamed it would be. The owner personally delivered and installed the unit and troubleshooted a few things and showed us how to use it. The only thing that was disappointing is it took a year and 4 months to get delivery and I had to call to get updates frequently. The owners and employees are very nice though and a pleasure to work with. If they had been up front about the timeframe my expectations would have been set. It was absolutely worth the wait and I know if I have any trouble with it they will be available to help. I hope this little company thrives because their jukeboxes are really great!
Our new Rock-Ola Jukebox exceeded our expectations. To see a picture of it online doesn't due it justice. Once it arrived,and I could see it and actually touch it, only then was I able to truly appreciate the craftsmanship that goes into a Rock-Ola Jukebox. When I plugged it in and all the lights went on, it was like a part of Anerican history came to life. It's so brilliantly lit! Absolutely amazing! The detail in the chrome accents. The real wood. The finish is so smooth. The bubbles!!! It's a work of art! I was in constant contact with staff as well as the owner through the whole process of it being built. There is a waiting period for these jukeboxes. So if you need one in 2 weeks, it's not gonna happen. They are all custom built and hand made. Each one unique based on the customers preference. But in the end we'll worth the wait! I might add we paid extra for the labeling of our music and it's so very professionally done. I highly recommend it. If you looking for a piece of Americana , look no further than Rock-Ola Jukeboxes!!!
I first ordered the ROCK-OLA AUTHENTIC BUBBLER VINYL 45 DELUXE. I was first concerned about the lead time it took but after receiving the unit, I am so impressed that I just now ordered The ROCK-OLA BUBBLER CD JUKEBOX CRYSTAL EDITION. Alexander has been very attentive before, during and after the sale. I highly recommend these Jukeboxes. I have two fully restored Seeburg, but I much prefer these new Rock-Ola units.
I just want to thank the company. And the owner forgetting me, one of the very first newest release jutebox speakers out to me, I can't tell you how much the customer service means. And having a product made in the United States right in California, you have to give them a try. You will not be sorry. We have their jutebox, the digital as well as now. The new speaker we will be buying another jutebox. Soon, a wonderful products and great customer service
In order to bring some Fairness and Clarity to the Online Reviews for a unique company founded in 1927, Rockola Jukeboxes, I felt compelled to share both my Analytical Skills, as well as my Personal Experiences:Analytical SkillsThe California based Rockola Company was purchased in 2019 by a long-established British firm, the Games Room Company, a high-end retailer of luxury entertainment products whose CEO is Alexander Walder-Smith.A Labor/Labour of love both here and abroad!Like Rolls and Bugatti, both new and restored Rockola jukeboxes are all done by hand. In the USA assembly plant, there are no Humanoid Robots, just a small team of 22 Artisan Specialists.The Online ReviewsIn reading the online reviews you need to look at the Rockola Co. and the Parent (New Owner) Games Room Co. in the UK. The Games Room Company, UK shows a stellar 87%, 5 Star Approval! Reviews often praise the jukeboxes' high quality, beautiful design, and exceptional sound. The Rockola Company, USA reports 69%, 5 Star Approval. The customer experience is described as positive, with a strong emphasis on the passion and care the team has for their products. Lowering the overall score, many customers reported significant delays in receiving their orders and poor communication regarding timelines.Figuring Out the FiguresWhen you figure out the figures, you will be able to exhale and happily place your order, just as I did! The parent, Games Room Co., goes back to 1927 and their reputation is impeccable. Yes, the Rockola Reviews have had a few "misses", but you need to dig deeper before the critique and/or criticism! The Rockola company is under new ownership and management only since 2019, and directly afterward the COVID period commenced from 2020 – 2023. New ownership, rebuilding a brand, together with a global pandemic, presented a formidable list of challenges. Having discussed these matters with the new Owner and CEO (yes, he picks up the phone), Alexander; he has assured me these challenges have been met and are now “in the rear-view mirror” at Rockola!No hearing it via the grapevine here, but directly from the CEO, Alexander, and a satisfied Customer. CEO: "We are nothing without our customers and thank you for your support, I look forward to celebrating our 100th year in business soon". CUSTOMER: "I don't regret for a minute, having to wait a little longer than I wanted, to receive the machine. The wait was worth it, to get the quality of machine that I desired. I wouldn't hesitate for a moment to purchase from Rock-Ola again."So, there you have it! Although I am retired these days, I am like a little kid waiting on St. Nick as I anticipate my "Real Deal - Rockin Rockola Sound Machines!!"PERSONAL EXPERIENCEJust received a New Years Eve personal call from Alexander himself with shipping information for my Rockola Crystal Edition Jukebox and the RSB Speaker, totaling $14,000. PROMISES MADE AND PROMISES KEPT!Enough said!!
This jukebox is beyond words- to say the least. Simply amazing. We have never dealt with such a wonderful company. From the first day we called Rock-Ola and spoke with Cheron, we were kept in the loop of each stage of the process. Alexander, the CEO of the company called me frequently. Special thanks to Alexander, Cheron, and the entire staff at Rock-Ola. We are forever grateful for all you have done. Also - as a side note, the Bluetooth is incredible !!!
I ordered the 45 Crystal edition jukebox from Rock-ola. I received it about 8 weeks ago. My first impression after unboxing it was a thing of absolute beauty! But, it gets better. After watching the start up video on YouTube which is simple to follow, the jukebox performance did not disappoint! The sound is beautiful as well!! I do request this from future buyers. Look at all the pictures Rick-ola shares on their website of the model you so choose to buy. From the cabinet to all the electrical components there are numerous parts in the assembly. It does take some time to build since Rockola is a small business. So, be patient. When you do receive it you will love it! My wife and I really enjoyed using Bluetooth during the Christmas holiday listening to all our favorites. Also, Cheron and Alexander (owner) will guide you through the purchasing process and answer any questions you might have along the way. Thank you to all the employees at Rock-ola for keeping an American classic alive!
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