I found the part I needed in the official catalog and searched the part number on a popular platform for alternatives. I discovered several options and selected one, ensuring the part numbers matched. After ordering and installing it the same day, I discovered it was defective. When I sought a refund or exchange, the support team claimed it was my fault for not using their fitment tool, despite the correct part number being listed. Their tool was evidently inaccurate, as it should have been compatible with all models according to the catalog. Because of their faulty fitment tool, they refused to provide a full refund. It's disappointing to deal with a business that won't acknowledge their mistakes.
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