rockautocare.com

4.7
4.7 Based on 18 reviews

Rock Auto Care is a one stop solution for all your used auto parts needs. You can simply order online or by phone; you don’t even have to leave your couch. Our comprehensive product catalog covers popular aftermarket parts sold in the US, such as Chevrole...

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Average Rating

4.7

/
5

18 Reviews

5 Star
79%
4 Star
11%
3 Star
0%
2 Star
0%
1 Star
11%

All Reviews

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Review Time

Sibyl T.
AVOID THIS SERVICE AT ALL COSTS!

AVOID THIS SERVICE AT ALL COSTS! THEY WILL TAKE YOUR MONEY, FAIL TO DELIVER WHAT YOU PAID FOR, AND REFUSE TO ISSUE A REFUND! DECEIVERS AND FRAUDS, NOT TRUSTWORTHY! THE REPRESENTATIVES HAVE CONTINUOUSLY GIVEN ME FALSE INFORMATION ABOUT MY ORDER AND REFUND! I WAS TOLD TO REMOVE MY HONEST REVIEW TO RECEIVE A REFUND, AND IT'S BEEN 3 MONTHS SINCE THEN! YOU CAN'T REACH THE MANAGER, AND HE DOES NOT RESPOND TO CALLS OR EMAILS. THEY WILL EVEN BLOCK YOUR NUMBER IF YOU KEEP INQUIRING ABOUT YOUR MONEY! I HAVE REPORTED THIS TO MY LOCAL AUTHORITIES, MY BANK, AND OTHER REGULATORY BODIES WHERE I ALSO LEFT A REVIEW. PLEASE READ! I CAN'T FATHOM HOW THEY CAN SLEEP AT NIGHT KNOWING THEY ARE CHEATING CUSTOMERS! DO NOT GIVE THIS SERVICE ANY OF YOUR MONEY; THEY WILL TAKE ADVANTAGE OF YOU! ABSOLUTE SCAMMERS! PLEASE TAKE HEED! FOR THOSE WITH POSITIVE EXPERIENCES, JUST KNOW YOU'VE DODGED A BULLET; MY EXPERIENCE HAS BEEN A NIGHTMARE, AND THEY PROVIDE TERRIBLE CUSTOMER SUPPORT! SAVE YOUR TIME AND MONEY! END OF STORY!

1
Date of experience: Dec 09, 2025
Imogen Rowe
Sam is a very knowledgeable mechanic

Sam is a very knowledgeable mechanic. I mistakenly ordered the wrong transmission, and Sam explained to me the VIN and made sure he sent the correct one, which is compatible with my car. It took 7 days to get the replacement one. Anyway, I don't mind because he offered me a free replacement. Thank you Rock Autocare team I'll shop more and tell my friends to buy from you

5
Date of experience: Oct 18, 2025
Meera Maje
I ordered an engine from Rock Autocare…

I ordered an engine from Rock Autocare for my truck. It was a good experience, and Cristina helped me get my exact fit, and she also coordinated well until I received my order.

5
Date of experience: Oct 12, 2025
Jacelyn J. Gallagher
I bought a transmission from Rock…

I bought a transmission from Rock Autocare, and it was having a problem, but they covered it under warranty and got the free replacement.. Thank you Ahmed and Cristina for helping me out

5
Date of experience: Oct 12, 2025
Mary C. Newhouse
I got my car back from the repair shop…

I got my car back from the repair shop today! I am so grateful to Rock Autocare! My car is running well, and David was very helpful in getting things done. I would have no problem working with a facility that gets its arts from them! Thank you so much David and team…I

5
Date of experience: Oct 09, 2025
Emma Bull
I had a chance to order from Ahmed at…

I had a chance to order from Ahmed at Rock Autocare. He was a pleasure to work with. He is honest, polite, and knows his job very well. I wouldn’t have any problem recommending them to my other clients for their automotive needs.

5
Date of experience: Oct 06, 2025
Laney Warner
I needed an engine for my Chevy Malibu

I needed an engine for my Chevy Malibu. I reached out to Rock Autocare randomly from Google first. I felt suspicious, even though my order got delayed, but finally I received it last week, and Harry patiently helped me. Also, he went the extra mile, and he kept talking to the freight until I received it. Thank you, Harry

5
Date of experience: Sep 30, 2025
Braxton Carter
I had an issue that was tooken care of whith professional people my problem was solved promptly and

My experience was great and the company was very helpful and respectful and my problem was solved I recommend this company with 4 ⭐

4
Date of experience: Jul 17, 2025
Heywood Turner
Thives

The trouble with this company is they took my money. Did not send me the part and seemingly refused to. Refund there are thieves and crooks,

1
Date of experience: Jun 18, 2025
Percival Barnes
Lucy has been very professional and…

Lucy has been very professional and patient with me when trying to get my transmission. She ensured I had the correct part and was very informative about the amount expected from me. She made me feel comfortable and I'm glad I came to rock auto parts for the services. She's a great asset to this company. Thanks Lucy.

5
Date of experience: Mar 17, 2025

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Business Details

  • Rock Auto Care is a one stop solution for all your used auto parts needs. You can simply order online or by phone; you don’t even have to leave your couch. Our comprehensive product catalog covers popular aftermarket parts sold in the US, such as Chevrolet, Ford, BMW, Audi, Volkswagen, Chrysler, Volvo and many more, all under one roof. When it comes to auto parts, we have everything including main body components.See more

  • email contact@rockautocare.com
  • call +18885053697
  • language https://rockautocare.com

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