I ordered a seat and a bag for $63.98, returning both within the 30-day policy. They refunded me $26.99 for the bag but not for the $36.99 seat. They mentioned the warehouse may have missed recording my return. I've emailed them daily but have received no response. I'm dissatisfied with the service and will keep reaching out until I get a reply. I’m updating my review now, as I finally received the $36.99 refund after a long wait.
Claim your business profile now and gain access to all features and respond to customer reviews.
At ROCKBROS, we are dedicated to providing tailored solutions for cyclists of all types. Our mission is to offer stylish, high-quality, and comfortable cycling equipment designed to enhance the cycling experience. our extensive range covers everything cyclists need.