rockbrosbike.us

3.1
3.1 Based on 15 reviews

At ROCKBROS, we are dedicated to providing tailored solutions for cyclists of all types. Our mission is to offer stylish, high-quality, and comfortable cycling equipment designed to enhance the cycling experience. our extensive range covers everything cyc...

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Very Poor Customer Service Response

I ordered a kickstand for a mountain bike and recieved notice through USPS Tracking that the shipment had been lost or damaged and could not be delivered. I contacted Rockbros 7 times at three different customer service emails (us@rockbrosusa, service@rockbrosbike, info@rockbrosusa), and messaged them on Facebook. No response. Silence. All I want is confirmation that a replacement is being shipped immediately and Rockbros has not so much as acknowledged I exist.

1
Date of experience: Jun 20, 2025

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Business Details

  • At ROCKBROS, we are dedicated to providing tailored solutions for cyclists of all types. Our mission is to offer stylish, high-quality, and comfortable cycling equipment designed to enhance the cycling experience. our extensive range covers everything cyclists need.

  • email service@rockbrosbike.us
  • call +8613627018418
  • language https://rockbrosbike.us

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