I ordered a bicycle pump, and the delivery was delayed initially. After reaching out to the service, I was informed that they would send me a complete kit this time because I didn't receive a hose for the pump, which is essential as using it without one is impossible. The spokes obstruct the connection to the valve stem. I visited two different bicycle shops but couldn't find a compatible hose. Now, I've spent $60 on the pump plus gas driving around looking for a hose, hoping to ride my bike without worrying about flat tires. Trustpilot is a great resource for finding a reliable company for your e-bike needs. Caution is advised; avoid the frustrations from this seller. I'll believe it when the new kit is in my possession. I won't order from them again, as there are companies with much better ratings in the United States. Research is essential before buying any e-bike products. Your experience should be enjoyable, not filled with lies and frustrations. Proceed with caution.
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At ROCKBROS, we are dedicated to providing tailored solutions for cyclists of all types. Our mission is to offer stylish, high-quality, and comfortable cycling equipment designed to enhance the cycling experience. our extensive range covers everything cyclists need.
