rocket.new

3.4
3.4 Based on 21 reviews

...

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Jerri Brown
A deeply disappointing experience with this platform.

I feel compelled to share my experience after a truly shocking encounter. The platform presents itself as a robust, reliable AI builder capable of managing complex projects. Based on these assertions, I subscribed with the goal of using it for serious development tasks. However, just one hour into actual use, it became apparent that the service does not function as promised. I intentionally began with a very straightforward project: A basic informational website Single admin login Text-only editing No SaaS features No public users Designed specifically to operate within the platform’s free plan Despite this simplicity, the system failed consistently. Here’s what transpired: Navigation menus were unreliable Sections (About, Founder, Services, Contact) did not scroll or respond Admin panel was incomplete and inconsistent Uploaded images never appeared on the live site Each attempted “fix” caused further issues Tokens were consumed without any usable outcome Support responses turned dismissive rather than helpful After more than an hour of forced iterations, rebuilds, and token usage, the website remained broken and unfinished. The most significant concern: The platform claims it can handle very complex builds seamlessly. If it cannot reliably produce a simple informational website, then those claims are clearly misleading. This isn’t a learning curve issue.
This is a fundamental capability problem. Support issues: After submitting a formal complaint for a refund: No automatic reply No support ticket No acknowledgment No response after more than 24 hours For a paid service, this level of silence is entirely unacceptable. In summary: Based on my experience, the platform operates as a token-consuming system that consistently fails to provide finished, functional results, while still marketing itself as “best in class.” I would strongly advise anyone considering this service to be cautious:
Do not trust the marketing claims. Test thoroughly before investing money — or be prepared for frustration, wasted time, and a lack of accountability.

1
Date of experience: Jan 04, 2026

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