Ive had amazing experiences with Rocket Doctor! But something has changed with the professionalism… 3 cancelled appointments and 1 missed appointment; they didn’t attempt to schedule, rather no show. No cancellation or no call.
Today, I attempted to book appointment, advising my pharmacy is closed and leaving out of town tomorrow. Appointment was scheduled then cancelled within 30 minutes. Wanted to bring this to the attention of rocket doctor as this is reoccurring pattern. I wish no one has to experience these ongoing issues and seek for clarity for future patients.
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With Rocket Doctor, you can access a range of healthcare services from the comfort of your own home. Connect to our network of highly trained and experienced MDs and specialists, available to provide you with the care you need, when you need it.
