Review Time
This feels like a scam; it advertises a free PDF download but requires you to spend 20 minutes entering information for the deed of variation. Ultimately, it won't provide the PDF until you enter your credit card details. Quite deceptive.
Don't be fooled they make it next to impossible to cancel this service. I needed a single document; an employment application. I have had over $240 charged to my card and had to call irately to get them to stop. Legally it should be as easy to cancel as it is to sign up and in the same manner meaning I should have been able to do it online yet I had to call.
I cancelled my Rocket Lawyer UK membership in June 2024, but the company continued to take £34.99 per month for more than a year afterwards.They’ve admitted they can’t explain how my account was reactivated and have agreed to issue only a partial refund, despite being unable to prove I ever authorised the charges.I’m now pursuing the rest through HSBC and Trading Standards. Very disappointing experience from a company that promotes itself as a trusted legal service.Update 02/11/2025** I have now received information that I will be receiving a full refund for the £524 which was unlawfully taken from my account**I will edit my review accordingly when this money is credited back into my account. I will say that something has gone badly wrong here and that it need looking into why you reactivated my account without my permission. You need to addres this issue so that it doesn't happen again.
Easy to navigate and complete documents. But if you need to "manually " make revisions, I found sometimes it messed with the formatting. Be sure to make a copy of your original document and use that for revisions in case it does not come out well.
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At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Our laws should protect and empower—but for too many of us, the law is out of reach, because of high costs and complexity. So, we’re changing things. Since 2008, we’ve helped over 25 million people and organizations obtain the legal help they need, at a price they can afford. That’s legal made simple.®See more
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