rocketmoney.com

1.5
1.5 Based on 41 reviews

Managing money is hard, but you don’t have to do it alone. Rocket Money empowers you to save more, spend less, see everything, and take back control of your financial life. We offer our members a unique understanding of their finances and a suite of valu...

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Calla Price
Serious data breach or deliberate phishing?

I enrolled to get my phone bill negotiated. Rocket Money asked my account PIN and I gave it. Since then I got several texts from my phone company to grant access to my account. Then the phone company called me to "continue the call that they were having with me". At first we were both puzzled because I didn't call them. Then we realized that someone impersonated me, and even gave my PIN. They even spoofed my phone number to appear as me! I immediately wrote to Rocket Money asking if they contacted my phone company for negotiation, and they said that they didn't. After this happened a 3rd time, I changed my PIN. The scammer continued to try to access my account, and the phone company called me again to notify me. Then I get another message from Rocket Money to give them my new PIN, which I won't. If Rocket Money didn't deliberately disclose my account details to scammers, then there is a serious data breach on their end. This needs to be addressed immediately.

1
Date of experience: Feb 27, 2025

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Business Details

  • Managing money is hard, but you don’t have to do it alone. Rocket Money empowers you to save more, spend less, see everything, and take back control of your financial life.

    We offer our members a unique understanding of their finances and a suite of valuable services that save them time and money - ultimately giving them a leg up on their financial journey.

    Contact us at support@rocketmoney.com to learn moreSee more

  • email support@rocketmoney.com
  • language https://rocketmoney.com

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