rocketmoney.com

1.5
1.5 Based on 41 reviews

Managing money is hard, but you don’t have to do it alone. Rocket Money empowers you to save more, spend less, see everything, and take back control of your financial life. We offer our members a unique understanding of their finances and a suite of valu...

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Average Rating

1.5

/
5

41 Reviews

5 Star
5%
4 Star
9%
3 Star
2%
2 Star
5%
1 Star
79%

All Reviews

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Review Time

Mark Smith
If your to lazy to look at your bank transactions and app store/iTune subscriptions, that are free.

If your to lazy to look at your bank transactions and app store/iTune subscriptions, that are free. Then have this data broker look at your history. Does it work, Yes. Would I recommend absolutely not.

3
Date of experience: Feb 20, 2026
Thomas Marsh
Rocket money is a scam. You cannot talk to a person at all. It is all AI driven. They lied to us abo

Rocket money is a scam. You cannot talk to a person at all. It is all AI driven. They lied to us about a subscription being cancelled in 2 months when it was actually 10 months. Even though we said not to do anything they went and redid our subscription which was for more than we were paying. They also dont tell you that they charge you 50% of what they suppossidly are saving you. Total scam. Avoid at all costs.

1
Date of experience: Feb 18, 2026
Levi Kelly
Misleading savings and frustrating experience

I had my satellite radio subscription lowered from $14.90/month to $12.92/month, saving me about $23 for the year—great, right? However, they claimed I saved $445 based on the full undiscounted price, not my actual payment. Now I owe them 35% of that $445 (around $150) despite only saving $23 annually. This feels like a total scam. I battled with them for a refund, and while they eventually acknowledged my correctness, they still tried to shift the blame onto another company. Very disappointing!

1
Date of experience: Dec 30, 2025
Dustin Clark
Feels like a scam or incompetence

I had my satellite radio fee reduced from $14.90/month to $12.92/month, saving me about $23 for the year. Sounds good, right? But they claimed I saved $445 based on the full undiscounted price, not my actual payment. Now, I owe them 35% of that $445 (around $150) for saving me only $23 annually. This feels like a total scam. I fought with them for a refund, and while they eventually recognized my point, they still tried to blame another company. Very frustrating!

1
Date of experience: Dec 29, 2025
Grayson Price
Rocket Money is a total joke

Rocket Money is quite ridiculous. To cancel subscriptions you’re already paying for, you have to pay for a subscription with Rocket Money. Essentially, you’re paying another company just to cancel your subscriptions instead of doing it yourself. That’s just a waste of money. What a joke!

1
Date of experience: Dec 26, 2025
Helpful assistance with subscription cancellations

I've been struggling to cancel two subscriptions for items purchased through a payment platform. After they updated their website, I couldn't figure out how to cancel. Thankfully, a representative at Rocket Money assisted me in canceling them using the mobile app. She was patient and very helpful. Great service!

5
Date of experience: Dec 11, 2025
Demi Adams
Total waste of time and money.

Complete waste of time and money.

1
Date of experience: Dec 05, 2025
Odin Parker
Unauthorized contact with companies

They contact companies without your consent and impersonate you. It's nearly impossible to get them to stop. They seem to have a team overseas. They even changed my email address. Their actions are unacceptable and should be prohibited.

1
Date of experience: Oct 21, 2025
What a scam

The bill negotiation service is a scam designed to charge more money. It's nearly impossible to find how to disable it. The entire company feels deceptive, and customer service is virtually non-existent.

1
Date of experience: Oct 17, 2025
Diego Allen
Complete scam, lost all my money

1
Date of experience: Sep 15, 2025

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Business Details

  • Managing money is hard, but you don’t have to do it alone. Rocket Money empowers you to save more, spend less, see everything, and take back control of your financial life.

    We offer our members a unique understanding of their finances and a suite of valuable services that save them time and money - ultimately giving them a leg up on their financial journey.

    Contact us at support@rocketmoney.com to learn moreSee more

  • email support@rocketmoney.com
  • language https://rocketmoney.com

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