rocketmoney.com

1.5
1.5 Based on 41 reviews

Managing money is hard, but you don’t have to do it alone. Rocket Money empowers you to save more, spend less, see everything, and take back control of your financial life. We offer our members a unique understanding of their finances and a suite of valu...

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Stan Bell
Money grabbing poor negotiations

I signed up to see if they could negotiate better deals with recurring payments (cable tv, etc.). The interface is slick, and well presented. The back end is concerning and their negotiations were poor. They didn't listen to what I indicated would be a good solution and instead just negotiated a promotional rate. Then they take their entire fee and I have to wait 6 months to make up the difference. NOT worth the 2 weeks it took them to "negotiate" and I'll cancel everything with Rocket Money and do it myself next time. Also convenient that "negotiations" took until 2 days past the new billing cycle and it isn't prorated so Specrum gets their full amount for one additional month. Plus, their app sends constant notifications about credit score updates, but you have to pay them to see what that means. The whole premiss of the company and app is "We want to help you" when in fact it is "we want to know where all your money is and is going so we can try and take a cut."So long Rocket Money.

2
Date of experience: Jan 11, 2025

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Business Details

  • Managing money is hard, but you don’t have to do it alone. Rocket Money empowers you to save more, spend less, see everything, and take back control of your financial life.

    We offer our members a unique understanding of their finances and a suite of valuable services that save them time and money - ultimately giving them a leg up on their financial journey.

    Contact us at support@rocketmoney.com to learn moreSee more

  • email support@rocketmoney.com
  • language https://rocketmoney.com

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