I do not recommend Rocket Mortgage unless you like to be inconvenienced to fix their mistakes.
I noticed they paid my homeowners insurance in Jan when it should not be paid until June. My insurance is changing in June because I live in Florida so my current carrier moving me to a different carrier in June . So they paid the wrong carrier and I'm sure the amount will increase at renewal in June. Now I have to fix this mess while working and going to school. This is not the first time they have messed up with escrow/insurance.
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Detroit-based Rocket Mortgage, LLC. is the nation’s largest home mortgage lender. It is also one of the nation’s largest FHA lenders and a premier Veteran Affairs (VA) lender. J.D. Power named Rocket Mortgage the Highest in Customer Satisfaction for Primary Mortgage Origination 11 straight years, 2010 through 2020.
