Review Time
The transfer did not go through. I had to try again 30 minutes later. It must have been a technical problem. It was not a internet problem as the money was transferred easily into the Rocket Remit account, but could not be sent. I entered the code sent to me but a message in red said it was incorrect. When I returned the main screen the balance was shown as nil, but available balance 150 dollars which is the amount I wished to send. The money was transferred later
I was very sceptical at first because I;ve been burnt sending money through transfer companies before. But you've put my mind at rest over it because you are a very family orientated company. Whereas the other's only think of what they can get out of it. If I had any trouble which I just recently had you's sorted it out very quickly and very afishantly.
Sending money is simple enough....a method quite unique. It is quick, provided you have enough funds to cover the transfer.It would be good if your app would hold the transfer in progress, while I top up my funds, but it does not; so I have to start again that transfer again from scratch.So all is good really.....except that your transfer fee ($5) is about twice what other companies charge; and on top of that, your exchange rate is about 1.5 pesos less than other companies I have seen. So while quick and simple....it is expensive. So I would put other companies ahead of you, just because I think your charges area bit excessive. So I rate you 3 out of 5.
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We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas.
1.Sign up
Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes.
2.Add funds
Load your Rocket Remit account via debit or credit card or bank transfer.
3.Send!
Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer.
The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.See more
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